For about a year, Austin Davis’ phone has been flooded with hundreds of pleas for help from homeless families across the Phoenix metropolitan area.
Nearly every person who’s reached out to Davis, a 26-year-old poet and advocate, says they’d first called 211, seeking help through the official channel, only to learn it could be months before they’d get shelter or a housing placement. Davis’ phone has become the unofficial hotline for emergency shelter. His path to becoming the de facto advocate of last resort illustrates how the system set up to care for families who are homeless in Maricopa County is failing them.
A spokesperson said Arizona Gov. Katie Hobbs is “deeply aware” of these challenges, noting Hobbs has allocated at least $245 million statewide on efforts such as eviction prevention, affordable housing, emergency shelter and rapidly rehousing people experiencing housing insecurity.
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